Careers

About the Role

Hardworking, Friendly, Proactive, Team Player wanted!

Countryside Veterinary Hospital, a well-established and high-quality general practice, is looking for Client Care Specialists to join our team. We are a high-quality, multi-doctor, full-service hospital. Our hospital boasts an enjoyable working environment with great leadership and excellent support staff. This is a full-time position with a flexible schedule however, rotating evening, Saturday, and Sunday shifts will be required.

This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times.

Candidates must have excellent skills in the following areas: client service, sales, communication, and multitasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency, and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high-energy, fast-paced environment. Priority will be given to applicants with experience working in a veterinary hospital.

Benefits include: 

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program 

Wellness Benefits: 

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program
• Professional development opportunities 
• Continuing education allowance
• Uniform allowance 

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Think you're the veterinary receptionist we've been looking for? Come join our team and see the difference we can make in the lives of our people and our patients!

Diversity, equity, and inclusion are core values at Countryside Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.